Risk Management Manual: Best Practices

These Best Practices represent an excellent benchmark to guide risk management practices for our Members, as they represent what we consider to be the best practices of our members. They should not be considered as setting minimum standards or a higher legal standard of safety or care with respect to third party claims. Members must consider a variety of factors, including legal requirements and their unique loss exposures, when implementing risk management policies and programs.

Americans With Disabilities Act

• Best Practices
• ADA - Coordinator Toolkit
• ADA - Public Events Checklist
• ADA - 10 Point Assessment Checklist
• ADA - Program Accessibility Questionnaire (City of Santa Rosa)
• ADA - ADA Related Policies Samples (City of Santa Rosa)
• ADA - Draft ADA Transition Plan Sample (City of Emeryville)
• ADA - ADA Transition Plan Update Sample (City of Dublin)
• ADA - Resource for Assistive Technology Information
• Americans with Disabilities Act
• ADA Standards for accessible Design (2010) (both the Standards and the Guidance document are available)
• Uniform Federal Accessibility Standards
• ADA Access Board
• DSA's California Access Compliance Reference Manual
• California Disabled Accessability Guidebook (CalDAG)
• ADA Compliance Guide, Thompson Publishing Group
• National Association of ADA Coordinators (NAADAC)
• California Certified Access Specialist Program (CASp)

Aquatics Program

• Best Practices
• City of Oakland Sample Policies
  
  PLAN member password required:
• Pool And Spa Sample Checklists
• Warning Signage for Accessible Ponds and Lakes

Contractor Selection & Control

• Best Practices
  
• Contractor Selection - Construction Facilities and Temporary
  
• Contractor Selection - Contractor Safety Agreement
  
• Contractor Selection - Debris Removal
  
• Contractor Selection - Insurance Requirements For Consultants
  
• Contractor Selection - Insurance Requirements Manual
  
• Contractor Selection - Insurance Requirements for Contractors
  
• Contractor Selection - Overview
  
• Contractor Selection - PARMA 2006 Contract Risk Transfer & Insurance
  
• Contractor Selection - Rating and Ranking Checklist
  
• Contractor Selection - Regulatory Requirements
  
• Contractor Selection - Sample Resolution
  
• Contractor Selection - Self Assessment Score Sheet
  
• Contractor Selection - Summary of Work
  

Contractual Risk Transfer

• Best Practices
  
• ISO Other Party Coverages Chart
  
• Insurance Requirements In Contracts Manual
  
• Sample Certificate of Insurance with Instructions
  

Employment Practices

• Best Practices
  
• Employee Discipline Manual (American Canyon)
  
• Employee FMLA & CFRA Policy and Admin Guidelines (American Canyon)
  
• Employee Performance Mgmt Handbook (American Canyon)
  
• Employee Selection Handbook (American Canyon)
  
• Employee Training Plan Handbook (American Canyon)
  

Facilities Inspections

• Best Practices
  
• Facilities Inspection Form
  

PLAN member password required:
• Common Property Recommendations
• Safety Inspection Checklist
• Business Office Space Safety Checklist
• Property Inspection Form
• Recommendation Log
• Fire Extinguisher Checklist
• Fire Extinguisher Planning and Training Checklist
• Improving Security and Disaster Response Fact Sheet
• Public Works Service Request
• Road & Bridge Risk Management Control
• Monthly Wet Sprinkler Inspection Form

Fire Operations

• Best Practices
  
• Fire Prevention - Sample Ordinance
  
• Sample Fire Apparatus Inspection Policy
  
• Sample Fire Apparatus Inspection Policy
  
• Sample Fire Apparatus Inspection Sheet
  
• Sample Fire Apparatus Inspection Sheet
  

Playgrounds

• Best Practices
  
• Handbook for Public Playground Safety (CPSC)
  
• High Freq Playground Insp Form
  
• High and Low Freq Playground Insp Forms
  
• Low Freq Playground Insp Form
  
• Playground ASTM Changes
  
• Playground Background Info
  
• Playground Daily Inspection Checklist
  
• Playground Inventory Lists
  
• Playground Safety Resources
  
• Playgrounds - Critical Heights
  
• Playgrounds - Playground Safety Audit Guide
  
• Playgrounds - Skate Park Management
  

PLAN member password required:
• Playground Safety Checklist
• Playground Installation
• Playground Risk Factor Evaluation

Police Operations

• Best Practices
  
• Police - Law Firms
  
• Police - Lexipol Service
  

Road Maintenance

• Best Practices
  
• Road Maintenance - Road and Trail Safety Inspection Checklist Sample (Los Altos Hills)
  
• Roads - Milpitas Ordinance
  

Sewers

• Best Practices
  
• Sewers - Backup Prevention Program
  
• Sewers - City of Belvedere Ordinance
  
• Sewers - Homeowner Directions
  
• Sewers - Sample Ordinance
  

Sidewalks

• Best Practices
  
• Sidewalk - Curb Inspection and Maintenance Policies
  
• Sidewalk - Ordinance Workshop 4
  
• Sidewalk - San Jose Ordinance
  

• Sidewalk - San Bruno Sidewalk Program Video

Special Events and Facilities

• Best Practices
• Special Events Informational Article
• Special Events Checklist
• Special Events Planning Checklist
• Special Events Application Sample (Morgan Hill)

Urban Forests

• Best Practices
  
• Tree Hazard Evaluation Form Sample (Vallejo)
  
• Urban Forest Mgmt - Dublin Heritage Trees
  
• Urban Forest Mgmt - Milpitas Urban Forest Ordinance
  
• Urban Forest Mgmt - Planning Booklet
  
• Urban Forest Mgmt - Town of Atherton
  
• Urban Forest Mgmt - Town of Tiburon
  
• Urban Forest Mgmt - Tree Maintenance
  
• Urban Forest Mgmt - Tree Ordinance Guide by ISA
  

Vehicle Operations

• Best Practices
  
• Cell Phones and Driving Research Report
  
• NTSB Safety Alert re 15 Passenger Vans
  
• Vehicles - Driving Policy Checklist Sample
  
• Vehicles - Street Smarts Flyer
  
• Vehicles - Best Practices for Operation of Passenger Vans
  
• Vehicles - Cell Phone Policy Sample (South San Francisco)
  
• Vehicles - MVR Guidelines
  
• Vehicles - Model Driver Policy
  
• Vehicles - OSHA Guide
  
• Vehicles - Shared Best Practices
  
• Vehicles - Wireless Device and Distracted Driver Safety Policy Sample (Benicia)
  
• Wireless Device Safety Program
  

PLAN member password required:
• Vehicles - Fleet Safety Program Sample for Small Entities
• Vehicles - Pre-Trip Inspection Form

Miscellaneous Best Practices

• AED Summary
• AED Providers List
• Best Practices for Making Informed Land Use Decisions
• Dangerous Conditions - An Outline For Investigating Liability, Defenses & Immunities
• Dangerous Conditions of Public Property
• Dog Park Rules and Ordinance Sample (Foster City)
• Dog Park Summary
• Heat Illness Advisory
• Pandemic Flu Plan Samples for Cities by San Mateo County
• Storm Water Drainage Maintenance Policy Resolution (Millbrae)
• Volunteer Handbook (Gilroy)
• Disaster Volunteer Internet Resources


PLAN member password required:
• Aerosol Transmissible Diseases (ATD) Standard Summary
• Background Search Matrix for Public Entity Employees